CECO
Support & Guidance

Frequently Asked Questions

Everything you need to know about our handcrafted architectural surfaces, curated processes, and lasting maintenance.

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Materials & Surfaces

What makes your micro-cement surfaces unique?

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Our micro-cement is hand-applied in seven distinct layers, incorporating a proprietary blend of natural minerals and high-performance resins. This creates a seamless, durable surface that mirrors the aesthetic of solid stone while offering superior flexibility and waterproof properties.

Can these surfaces be applied over existing tiles?

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Yes, one of the primary benefits of our architectural overlays is their exceptional adhesion. We can apply them directly over most existing rigid surfaces, including ceramic tiles, concrete, and timber, provided they are structurally sound. This significantly reduces demolition waste.
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Process & Installation

How long does a typical installation take?

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A standard installation usually takes between 5 to 7 working days. This timeframe accounts for the multiple layers of application, meticulous hand-finishing, and the necessary curing time between coats to ensure the highest architectural quality.

Do you offer custom color matching?

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Absolutely. Our atelier specializes in bespoke finishes. We can match your surface to any physical sample or paint swatch, creating custom pigments that align perfectly with your interior design palette.
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Maintenance & Care

How do I clean my new surface?

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Maintenance is remarkably simple. We recommend using a pH-neutral cleaner and a soft microfiber mop. Avoid abrasive sponges or harsh chemicals like bleach, as these can wear down the protective high-performance sealers over time.

Is the surface resistant to stains and scratches?

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Our surfaces are treated with professional-grade, anti-scratch polyurethanes that provide excellent resistance to daily wear. While highly durable, like any premium material (stone or timber), they are not indestructible. We recommend using felt pads under heavy furniture and avoiding cutting directly on the surface.
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General Inquiries

Do you provide warranties?

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Yes, all our installations come with a comprehensive 5-year structural warranty and a 1-year aesthetic warranty. We stand by the architectural integrity of our hand-finished surfaces.

Still have questions?

Our design consultants are available for personalized walkthroughs and detailed material specifications.